Booking an Appointment

To reserve an appointment, we require a valid credit or debit card on file. No charges will be made to the card unless you do not adhere to our 24 hour cancellation policy. When calling to schedule an appointment or scheduling online, please have your credit/debit card on hand.

Cancellations & No-shows

24 hour notice is required to cancel or reschedule appointments. Those who do not show up for their appointment or cancel the day of their appointment will be charged for the session scheduled.

Those who do not show up to their appointment for any reason will be considered a no-show and may be required to prepay for future services.

If cancelling without notice and no-showing becomes a regular occurrence further services may be refused and scheduling privileges revoked.

Late Arrivals 

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.¬†

Client Conduct

  • Any sexually suggestive remarks or advances toward the therapist will result in termination of the session
  • Please refrain from using profanity and foul language.

Draping

  • Clients will remain covered throughout the entire session
  • Only areas being worked will be uncovered
  • At no time during the session should the client try to remove the drape.

Cell Phones

The use of cellular phones is prohibited in our office. Please turn your phone on silent before arriving. If there is a reason that you need to keep your phone on, set it to vibrate and inform your therapist.

Minors

Anyone under the age of 18 must be accompanied by an adult/guardian

Gift Cards

  • Gift cards have no cash value
  • Gift cards expire one year from purchase date (excludes giveaways and certain promotions)

Illness

If you are sick, please call to reschedule your appointment.

Privacy

Client information is confidential and will not be shared unless specified by the client